Frequently Asked Questions
This link is an auspost estimated date of arrival https://m.auspost.com.au/view/delivery
We currently ship to
If you want shipping to your country, just ask and we can always add more countries to our website.
Skincare Information and Care
Our skincare is made with 100% raw organic ingredients,
They should be kept out of direct sunlight and refridgerate in hot weather conditions.
Use within 4 months of recieving the item.
Always leave lid on and closed between uses.
Always patch test beauty products, keep away from eyes and do not ingest.
When do you restock your Crystals
We try to restock products every Friday 6pm EST.
You can check our instagram for the current stock update date, along with sneak peeks at whats to come.
If you want a certain crystal, email us at email@example.com and let us know.
Are your Crystals ethically sourced?
Yes! Our sage, Palo Santo and wood products are all ethically sourced as well.
Do you sell man made Crystals
Our Crystals are 100% natural.
We do not sell man made Crystals.
Aura Crystals are the only product that is enhanced by man. The Crystal is natural but the aura is added.
Our Skincare line is available for stockists.
Minimum order of 10 units.
Our Crystals are not available for wholesale.
My Order Hasn’t Arrived?!
Has it been 10 (20 for international) business days since you recieved your 'Shipped' email?
You would have received your tracking number via email, please check to see where your item is www.auspost.com.au . If it says delivered but isn't in your hands, please contact Australia Post with your tracking number as reference.
If you haven't received your tracking number via email yet, please email us promptly and we will track down your tracking number.